CHECK IN: How is it done?
For more information on entry restrictions and required travel documents, we recommend that you consult the TravelDoc website prior to departure. Please also consult the websites of the embassies of the countries of departure, transit and destination for complete and up-to-date information in real time.
The period of validity of proof varies according to country requirements and recommendations. Check with the relevant authorities for the maximum required sample collection time based on your travel date.
The Whole Truth – Air France Flight 447
To make a ticket reservation, it is necessary to make it at least 48 hours before the trip. The reservation, payment and ticket issuance can be done online, and check-in can be done either online or in person. Regardless of the check-in method used, you must respect the time limit, which will be between 15 and 90 minutes before take-off. The online check-in service, available between 30 hours before departure and the check-in deadline, allows you to confirm your attendance on the flight and choose your seat.
Before your trip, we recommend that you check the entry and stay formalities at the embassy or consulate of the country or countries of destination and/or transit. In order to travel, you must have: national identity card, passport, visa, etc.
Cats and dogs weighing more than 6 kg (75 kg maximum) must travel in the hold. The maximum number of animals that can be carried in the hold is limited to 3 per passenger. The animal must be at least 10 weeks old and have all vaccinations up to date. At the time of pre-boarding, you must present yourself at the check-in counter 3 hours before departure for intercontinental flights, or 2 hours before for flights in France and Europe (including flights between Europe and North Africa or Israel).
The new way to travel / El Dorado Airport
To start planning a trip, customers can consult the Air France and KLM maps and fill in the airport or country and origin. They can then explore the interactive map to see the most up-to-date travel requirements for each airline’s destinations.
Customers who are vaccinated can click on the “I am fully vaccinated” button and check the travel rules that apply to their status. Once the destination is selected, they are directed to TravelDoc, where they can consult, in detail, the requirements for their chosen destination.
Air France and KLM value responsible flight operation and set the highest possible hygiene standards before, during and after flights. Both companies were recently recognized with the APEX Health Safety Diamond Award, the most prestigious health and safety distinction in commercial aviation. Air France and KLM also offer customers maximum flexibility when booking, changing and canceling travel.
LAP- Steps to follow before boarding your flight
Santiago, February 8, 2021 – Air France KLM Group maintains its operations between Chile, Europe and the rest of the world, despite stricter entry conditions imposed by several European governments. Air France and KLM operations in Chile during February are as follows*:
– KLM: 1 flight per week (passengers and cargo). The Amsterdam – Santiago flight carries passengers on Saturdays. The Santiago – Amsterdam flight will not carry passengers up to and including February 21 (subject to change), due to new entry restrictions to the Netherlands. KLM maintains the operation of its 3 weekly cargo flights.
For PCR-RT and rapid testing, the companies compiled information on the types of tests and where they can be performed to assist customers. To do so, consult the websites of Air France by clicking here and KLM by clicking here.
Currently, France requires passengers to present an urgent need travel certificate, a health certificate and a PCR-RT or LAMP test performed within 72 hours prior to flight departure for those with the country as their final destination. Quarantine is also required upon arrival in the country. More information is available on the French Ministry of Foreign Affairs website. Currently, only nationals and residents of France or member countries of the European Union may enter France.